Top Tech International Co., Ltd.


	Company	Product	Download	Contact	Support	News	Home

Support

When you encounter a problem during barebone assembling, first try to go through the recommendations followings.

1. Check to see if the problem persists when all the external devices are removed.

2. Check if any incorrect or loose cable connections. Make sure the latches on the connectors latch securely on to the receptor end.

3. Be sure all the device drivers are installed properly.

4. Be sure you have not performed an incorrect setting on the hardware devices in the BIOS Setup utility. A faulty setting may cause the system to misbehave.

5. Not all peripheral are plug-and-play capable. You need to restart the system with these devices powered up and connected first.

6. Be sure to go to BIOS setup and load DEFAULT setting after any BIOS updated.

7. If external devices such as Keyboard, mouse, USB camera, scanner, SCSI card… do not work correctly when connected to the system, usually it's the device's own problem. Consult the device's manufacturer first.

FAQ

LCD PC system won't start.
Check if power cord is connected properly.

The system starts, but there is no display.
1. Check if the VGA plug connected properly to the Video port.
2. Check the LCD Panel settings and brightness.
3. Shutdown the PC, disconnect the power and check if the graphics card is correctly installed.

Hard drive or Optical drive error
1. Check drive configuration in BIOS.
2. Check drive jumper settings (master/slave).
3. Check drive cables are properly connected.
4. Check the correct drivers have been installed.

Memory Error
1. Check the user's manual of mainboard & memory to see if installed the
correct type of memory.
2. Shutdown the system, disconnect the power and check if the memory is
correctly installed.

No Speaker output
1. Check if the audio cable connected properly to the Lin-out port.
2. Check if the monitor volume value is set properly.